HoneyBook Contact Form Not Working

How to troubleshoot your HoneyBook embed form

Adria Story avatar
Written by Adria Story
Updated over a week ago

HoneyBook is a great third party contact form to use for your Showit site. If yours is not working, there are a few things you can check on.


Embedded Form Not Showing

Make sure your embed code is not set Hidden to Start or inside of a Canvas View. That could be the cause of the embed code not showing up at all.

Send Button Not Linking to the Thank You Page

If you are wanting the "Send" button to go to a "Thank You" page or canvas, you will need to add the URL to that button when creating your code in Honeybook. Make sure it is the full URL. If you need help creating that custom URL, click here.

If that it is still not taking you to the "Thank You" page or canvas, then reach out to the Showit Support Team and make sure that your SSL certificate is active.

More Info on Embedding HoneyBook

For more information on embedding HoneyBook into your Showit site, click here.

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