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Contact the Showit Support Team

We're here to help

JT Pals avatar
Written by JT Pals
Updated yesterday

Our Showit Support Pros are available to help answer any questions you may have about using Showit or launching your new website.

Showit Support is available 24-7

Message Us From the Help Center


You can message us directly from this help center by clicking on the blue chat icon on the bottom right. We respond in the order your message was received, typically within 1-2 hours.

Message Us Inside of Showit


Your can message us directly inside of the Showit app from the chat icon on the bottom right. We respond in the order your message was received, typically within 1-2 hours.

Email Us


If you are away from the Showit app and need non-emergency assistance, you can email our team at help@showit.com. We respond in the order your message was received, typically within 1-2 hours.

Note: Please email us from the same email address associated with your account. This makes it much easier access your account information, to get you the help you need as soon as possible.


To get the quickest response, please provide any relevant details including screenshots or screen recordings so that we can best help you.

Emergency Support


(Showit Subscribers Only)

If your Showit website is down please contact us immediately for assistance by logging in with your Showit account at our Emergency Support page.

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