How to Update the Share Preview on Facebook

How to troubleshoot your Facebook share image

Josh Ahles avatar
Written by Josh Ahles
Updated over a week ago

You may notice that when you share a link to your site it displays the incorrect information or the wrong share image. This is due to the way Facebook stores and caches any data shared on their servers. These quick steps will walk you through how to force Facebook to update their cached information of a URL.

SEO Settings in Showit

Ensure your meta information is set correctly using the Set a Share Image on a Page article and be sure to publish any changes. Once everything is set the way that you want, make sure to Publish your changes.

Using the Facebook Sharing Debugger

Paste the URL you are wishing to share in the Facebook Sharing Debugger and click on the blue Debug button.

The old meta information for your URL along with any pre-existing information Facebook had stored will display below. If you have made changes after the time displayed next to Time Scraped, the shared information will usually not match up. Click on the Scrape Again button and wait for it to refresh.

Now you should be seeing a preview of all the updated changes you have made. This is what will now appear when sharing out that URL on Facebook.

⚠️ It may take multiple Scrape Again requests for Facebook to fully update any changes to the information.

Share Preview Still Not Updating

If the information is not updating correctly, be sure to double check your settings and ensure all changes have been published from Showit. Then go back into the Facebook Sharing Debugger and hit Scrape Again.

In the rare case that these steps may not be resolving the issue with Facebook, feel free to reach out to our support team for further assistance.

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